Refund policy

Return Policy :

Stag & Finch is proud to offer a free Ring Resizing within 60 days from the date of delivery.

We offer a return window of 30 days for loose gemstones.

Outside of the above-stated return window, Stag & Finch requires the return shipping to be paid.

All jewelry Returns & Cancellations will require a 10% restocking fee.

Please note that returned items must be in their original, unworn condition and accompanied by all original documentation.

Due to their personalized nature, the following orders are non-returnable: items that have been customized, modified, engraved, or items that have previously been exchanged. 

Please note that price adjustments for participation in our monthly sales promotions are not applicable for purchases made in different months.

Can I exchange or return my complimentary S&F piece?

Complimentary gifts cannot be exchanged or returned for a refund and will not be replaced if misplaced, lost, or stolen. 

Can I purchase multiple items to determine which I like best and return the others?

Absolutely! You are welcome to purchase multiple items to allow you to view and compare yourself in person. The additional purchased items can be returned for a full refund so long as they are not custom created or modified jewelry pieces and all are still in original condition.

How should I return my order?

Simplay contact us at info@stagandfinch.com and one of our service associates will walk you through this process.

Can you refund a deposit?

For custom created projects, S&F requires a non-refundable deposit before we begin building your personalized jewelry. However, if for any reason you decide to cancel your order before we have begun construction of your piece, your full deposit will be refunded.